Fiat Chrysler Automobiles (FCA) is recalling over 27,000 compact cargo vans and wagons to address an electrical problem resulting from excessive snow buildup in the front foot well.
The recall affects Ram ProMaster City vans from the 2015-16 model years (3.050 in Canada and 23,879 in the US) sold in the snowbelt areas. The problem exists due to excessive moisture at the back of the front passenger foot area, such as when snow is tracked into the vehicle and then melts.
An electrical connector located near the front of the seat track could, over time, corrode and disrupt signals to the minivan’s transmission control module, resulting in an unexpected shift into neutral as it coasts to a stop. That could result in a lack of acceleration, which would negate one of the options available to avoid a crash.
FCA discovered the issue during a review of warranty data, and is not aware of any injuries or incidents related to the problem.
Customers will be contacted to schedule service, during which the connector will be relocated. Owners can also contact FCA customer service at (800) 853-1403. Until service is scheduled, owners can prevent the problem from advancing by protecting the foot well from excessive moisture.