Fiat Chrysler recalls vans for electrical issue

Over 27,000 Ram ProMaster City vans and wagons in snow areas affected

Published: April 21, 2016, 6:30 PM
Updated: October 11, 2021, 10:28 AM

Ram Promaster City - While it took a while to organize, Ram also managed to engineer a small urban-sized ProMaster City to complement its larger sibling. Using the same 2.4-litre four-cylinder and nine-speed automatic transmission found in the new Chrysler 200, the ProMaster City gets a near class-leading 178 horsepower and nearly 3,730 L of storage space. Ram claims the widest cabin width and longest wheelbase in the class, allowing for more model train sets or Hot Wheels tracks. Optional extras include cargo partitions that could keep the fragile snow globes separate from the snowboards.

Fiat Chrysler Automobiles (FCA) is recalling over 27,000 compact cargo vans and wagons to address an electrical problem resulting from excessive snow buildup in the front foot well.

The recall affects Ram ProMaster City vans from the 2015-16 model years (3.050 in Canada and 23,879 in the US) sold in the snowbelt areas. The problem exists due to excessive moisture at the back of the front passenger foot area, such as when snow is tracked into the vehicle and then melts.

An electrical connector located near the front of the seat track could, over time, corrode and disrupt signals to the minivan’s transmission control module, resulting in an unexpected shift into neutral as it coasts to a stop. That could result in a lack of acceleration, which would negate one of the options available to avoid a crash.

FCA discovered the issue during a review of warranty data, and is not aware of any injuries or incidents related to the problem.

Customers will be contacted to schedule service, during which the connector will be relocated. Owners can also contact FCA customer service at (800) 853-1403. Until service is scheduled, owners can prevent the problem from advancing by protecting the foot well from excessive moisture.