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Ford recalls 828,000 cars to fix door latches

Affects C-Max, Escape, Focus, Mustang, Transit Connect and Lincoln MKC

Published: August 5, 2016, 10:30 PM
Updated: August 10, 2016, 1:30 AM

Ford Focus 2012 - 15 - Ford Focus 2012-15

The bad news is that Ford is recalling over 828,000 vehicles in North America to address a problem with door latches. The good news is that none of them are in Canada.

The recall affects Ford C-Max wagons from model years 2013-15, Ford Escape (2013-15), Focus (2012-15), Transit Connect (2014-16) and 2015 Mustang, and 2015 Lincoln MKC. 766,682 are in the United States with warmer-weather states — Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon and Washington — receiving the bulk of the action. The remaining 61,371 are in Mexico.

2015 Ford Mustang

Affected vehicles are afflicted with a faulty pawl spring tab in the side door latch, which could prevent the door from latching or could allow it to come unlatched. If this were to happen at speed, the results could be serious in terms of occupant safety.

Ford is aware of one reported incident, and there is also another reported injury that may be related to the issue.

2015 Lincoln MKC

Owners are requested to return their vehicles to a Ford/Lincoln dealer, who will replace the side door latches. Ford will also launch a customer satisfaction program outside the scope of the recall, whereby owners can get a 1-time replacement of a broken door latch at no charge (over the life of the vehicle).